Shipping Policy

At Leather Mate US, we strive to provide efficient and reliable shipping to ensure your leather jackets reach you on time and in perfect condition. Please review our shipping policy below for all details regarding shipping methods, timelines, and costs.

1. Shipping Methods

  • We offer the following shipping options for your convenience:
    • Standard Shipping: Delivery within 5-7 business days.
    • Express Shipping: Delivery within 2-3 business days.
    • International Shipping: Delivery times vary based on destination and customs processing.
  • All shipments include tracking numbers to monitor the status of your delivery.

2. Shipping Costs

  • Standard Shipping: Complimentary for orders above $100. For orders below $100, a flat fee of $9.99 applies.
  • Express Shipping: A flat fee of $19.99 applies to all orders.
  • International Shipping: Fees vary based on destination and will be calculated during checkout. Customs duties and taxes may apply for international orders and are the responsibility of the customer.

3. Order Processing Time

  • Orders are processed and shipped within 1-2 business days after payment confirmation.
  • During peak seasons or promotions, processing may take up to 3-4 business days.

4. Delivery Timelines

  • Delivery timelines depend on the shipping method selected and the destination.
  • Please note that unforeseen delays caused by carriers, weather, or customs clearance may impact delivery times.

5. Address Accuracy

  • Please ensure your shipping address is accurate and complete at the time of purchase.
  • Leather Mate US is not responsible for orders delayed or lost due to incorrect or incomplete address information.

6. International Shipping

  • We ship to select international destinations. For a complete list of countries we serve, please contact us at [email protected].
  • Customs duties, taxes, and fees are the responsibility of the customer and will vary based on the destination country.

7. Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us immediately at [email protected].
  • We will work with the carrier to resolve the issue and ensure you receive your order.

8. Questions or Concerns

For any inquiries regarding shipping, tracking, or delivery, please reach out to our Customer Service Team at [email protected].

Thank you for choosing Leather Mate US. We are committed to delivering high-quality leather jackets with a seamless shopping and shipping experience.